Guest Experience Specialist - Flexible Shifts

Target; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Target in New York is seeking a friendly Guest Advocate to greet guests, assist with finding items, and explain how to use Target features such as Wallet, Order Pick-Up, and Drive Up. The role emphasizes customer service, efficient problem solving, and a welcoming store presence.

You will work in a fast-paced environment with a flexible schedule, collaborating with teammates while upholding safety and store standards. Training covers products, promotions, and loyalty enrollment.

Qualifications

• Ability to interact with guests and provide a welcoming experience.
• Ability to blend problem solving with guest satisfaction and resolve concerns.
• Adapt to varying guest interactions and situations.
• Promote benefits, offerings and services to guests.
• Demonstrate a service culture prioritizing guest service standards.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests warmly.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End transactions with a sincere thank you and maintain accuracy.
• Support peers and adjust to business needs while staying positive.
• Explain how to use Target features like Wallet and loyalty programs.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Customer service

Communication

Job description

Target in New York is seeking a friendly Guest Advocate to greet guests, assist with finding items, and explain how to use Target features such as Wallet, Order Pick-Up, and Drive Up. The role emphasizes customer service, efficient problem solving, and a welcoming store presence.

You will work in a fast-paced environment with a flexible schedule, collaborating with teammates while upholding safety and store standards. Training covers products, promotions, and loyalty enrollment.