Customer Care Team

Sunliner Diner; Gulf Shores (AL); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Sunliner Diner GS Restaurant in Gulf Shores, AL is seeking a friendly Customer Care Team member to be the face of the guest experience. You will greet guests, assist with seating, manage wait times, and support the hosting/service team to ensure smooth service during peak hours.

Roles are part-time or full-time seasonal, with night shifts and weekends required. Pay ranges from $20–$25 per hour, on-site at our beachfront restaurant.

Qualifications

• Passion for hospitality and delivering unforgettable guest experiences.
• Excellent communication and people skills.
• Ability to stay calm and upbeat under pressure.
• Team-oriented mindset and positive attitude.
• Reliable, flexible, and available to work night shifts and weekends.
• Must be 18+ and authorized to work in the U.S.

Responsibilities

• Welcome and engage guests with warmth, enthusiasm, and a smile.
• Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally.
• Support the host, server, and management teams to ensure smooth flow during peak hours.
• Be proactive in anticipating guest needs and offering personalized service.
• Keep high-energy vibes and a clean, guest-ready environment at all times.
• Assist with line control, special requests, and large party coordination.
• Promote the brand and overall experience in every interaction.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Care Team

27 days ago Requisition ID: 1527

Job Title: Customer Care Team

Location: Sunliner Diner GS Restaurant

Position Type: Part-Time or Full-Time (Seasonal)

Pay Rate:$20–$25 per hour

About the Role:

We’re searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you’ll be the face of our restaurant—greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you.

What You’ll Do:

• Welcome and engage guests with warmth, enthusiasm, and a smile
• Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally
• Support the host, server, and management teams to ensure smooth flow during peak hours
• Be proactive in anticipating guest needs and offering personalized service
• Keep high-energy vibes and a clean, guest-ready environment at all times
• Assist with line control, special requests, and large party coordination
• Promote the brand and overall experience in every interaction

What We’re Looking For:

• Passion for hospitality and delivering unforgettable guest experiences
• Excellent communication and people skills
• Ability to stay calm and upbeat under pressure
• Team-oriented mindset and positive attitude
• Reliable, flexible, and available to work night shifts and weekends
• Previous hospitality or guest service experience is a plus
• Must be 18+ and authorized to work in the U.S.

Join us for a fun, high-energy season at one of the busiest spots on the beach. Whether you’re part-time or full-time, your attitude and enthusiasm are what make the difference.