Guest Experience Specialist

Cooper's Hawk Winery; Morton Grove (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Dining discounts 50%

Retail wine discounts 40%

401(k) retirement savings plan with 회사

Health and prescription insurance

Paid time off

Career growth flight plan

Job summary

Cooper's Hawk Winery is seeking a hospitality-driven team member to join our dining room operations. You will greet guests, assist with service, and help maintain a polished dining atmosphere across shifts.

We value energy, strong communication, and the ability to multitask in a fast-paced restaurant environment. This on-site role offers flexible schedules, comprehensive benefits, and opportunities for career growth within our winery and restaurant group.

Qualifications

• Must be at least 18 years old.
• Energetic, positive attitude with a passion for hospitality.
• Ability to multitask in a fast-paced environment.
• Able to lift up to 40 pounds and stand for extended periods.
• Open availability including weekends and holidays.

Responsibilities

• Keep the dining room and work areas clean, organized, and guest-ready.
• Restock and reset tables quickly to welcome guests without delay.
• Communicate with servers, food runners and managers to maintain seamless service.
• Assist with food running and carryout orders as needed to support the team.
• Greet guests warmly and answer questions about food, wine and facilities.
• Go the extra mile to make the dining experience comfortable, welcoming, and polished.

Skills

Hospitality mindset

Energy and positivity

Multitasking

Communication

English literacy

Job description

Cooper's Hawk Winery is seeking a hospitality-driven team member to join our dining room operations. You will greet guests, assist with service, and help maintain a polished dining atmosphere across shifts.

We value energy, strong communication, and the ability to multitask in a fast-paced restaurant environment. This on-site role offers flexible schedules, comprehensive benefits, and opportunities for career growth within our winery and restaurant group.