Guest Experience Specialist

ROYAL LIVING MEMPHIS LLC; Memphis (TN); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Employee discounts on hotel rooms and,

Amenities

Opportunities for advancement within

Professional development opportunities

Positive and supportive work环境

Résumé du poste

ROYAL LIVING MEMPHIS LLC in Memphis, TN is seeking a friendly Guest Service Representative to manage reservations, check guests in and out, and assist with guest requests during their stay. You will provide excellent customer service in a fast-paced environment and help coordinate events and meetings as needed.

The ideal candidate demonstrates strong communication and multitasking abilities, with proficiency in computer systems and reservation management software.

Qualifications

• Strong communication and interpersonal skills are required.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and reservation management software.

Responsabilités

• Manage reservations and check guests in and out using a computerized system.
• Handle guest requests, such as bookings or restaurant reservations.
• Assist with check-in/check-out processes and issue keys as needed.
• Answer calls and online inquiries promptly and professionally.
• Assist with organizing events and meetings.

Connaissances

Communication skills

Interpersonal skills

Multitasking

Computer proficiency

Outils

Reservation systems

Microsoft Office

Description du poste

ROYAL LIVING MEMPHIS LLC in Memphis, TN is seeking a friendly Guest Service Representative to manage reservations, check guests in and out, and assist with guest requests during their stay. You will provide excellent customer service in a fast-paced environment and help coordinate events and meetings as needed.

The ideal candidate demonstrates strong communication and multitasking abilities, with proficiency in computer systems and reservation management software.