Guest Experience Specialist

Target

Maple Grove (MN)

On-site

USD 20,000 - 29,000

Full time

2 days ago
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Job summary

Target in Maple Grove, MN is hiring a Guest Advocate. You will welcome guests, answer questions, and help them use in-store and digital services like Wallet, Order Pick Up, Drive Up, and online ordering to save time and enhance their shopping experience.

This role rewards teamwork, adaptability, and a customer-focused mindset with flexible hours, and training to build skills for a career at Target.

Qualifications

  • Excellent communication with guests and team members.
  • Welcoming and helpful attitude toward guests.
  • Attention to detail while prioritizing tasks.
  • Willing to educate guests about products and services.
  • Ability to use handheld scanners and technology.
  • Ability to work independently and in a team.

Responsibilities

  • Demonstrate a service culture that prioritizes the guest experience.
  • Greet guests as you complete daily tasks and assist with their needs.
  • Help guests with current promos, store activities and events.
  • Be knowledgeable about tools, products, and services to solve issues.
  • Explain Target Loyalty benefits and assist with sign-up.
  • Scan and bag items accurately and safely, minimizing guest wait time.
  • Explain features of the Target App (Wallet) and how to use Drive Up, Order Pick Up.
  • Follow Target policies and resolve guest concerns with leadership support when needed.

Skills

Guest interaction
Problem solving
Multitasking

Job description

Target in Maple Grove, MN is hiring a Guest Advocate. You will welcome guests, answer questions, and help them use in-store and digital services like Wallet, Order Pick Up, Drive Up, and online ordering to save time and enhance their shopping experience.

This role rewards teamwork, adaptability, and a customer-focused mindset with flexible hours, and training to build skills for a career at Target.

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