Guest Experience Specialist

Target; Maple Grove (MN); On-site; USD 20,000 - 29,000; Full time

Job summary

Target in Maple Grove, MN is hiring a Guest Advocate. You will welcome guests, answer questions, and help them use in-store and digital services like Wallet, Order Pick Up, Drive Up, and online ordering to save time and enhance their shopping experience.

This role rewards teamwork, adaptability, and a customer-focused mindset with flexible hours, and training to build skills for a career at Target.

Qualifications

• Excellent communication with guests and team members.
• Welcoming and helpful attitude toward guests.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to use handheld scanners and technology.
• Ability to work independently and in a team.

Responsibilities

• Demonstrate a service culture that prioritizes the guest experience.
• Greet guests as you complete daily tasks and assist with their needs.
• Help guests with current promos, store activities and events.
• Be knowledgeable about tools, products, and services to solve issues.
• Explain Target Loyalty benefits and assist with sign-up.
• Scan and bag items accurately and safely, minimizing guest wait time.
• Explain features of the Target App (Wallet) and how to use Drive Up, Order Pick Up.
• Follow Target policies and resolve guest concerns with leadership support when needed.

Skills

Guest interaction

Problem solving

Multitasking

Job description

Target in Maple Grove, MN is hiring a Guest Advocate. You will welcome guests, answer questions, and help them use in-store and digital services like Wallet, Order Pick Up, Drive Up, and online ordering to save time and enhance their shopping experience.

This role rewards teamwork, adaptability, and a customer-focused mindset with flexible hours, and training to build skills for a career at Target.