Guest Experience Advocate

Target

Willmar (MN)

On-site

USD 20,000 - 28,000

Full time

8 hours ago
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Job summary

Target is seeking a Guest Advocate in Minnesota to welcome guests, assist with product needs, and ensure a smooth shopping experience. You will greet guests at the front, help locate items, and handle returns or exchanges while upholding store standards.

You should enjoy helping others, thrive in a busy environment, and be flexible with hours including nights and weekends. Training covers product knowledge, loyalty programs, and safe store operations.

Qualifications

  • Communicating effectively and using positive language to assist guests
  • Welcoming and helpful attitude toward guests and teammates
  • Attention to detail while prioritizing tasks
  • Willing to educate guests about products and services
  • Ability to operate handheld scanners and other tech devices as directed
  • Work independently and with a team
  • Stay focused in a fast-paced environment and manage multiple tasks
  • Resolve guest questions on the spot

Responsibilities

  • Create an Easy, Inspiring and Friendly guest experience by delivering on the commitments: greet guests, assist in finding items, resolve issues and thank guests.
  • Support guest services such as order pick up, Drive Up, and online ordering; guide guests on enrollment and usage.
  • Maintain a clean, organized work area and assist peers as needed.
  • Demonstrate ethical conduct, safety, and compliance in daily tasks.
  • Adapt to business needs and guest demands while upholding Target policies and procedures.

Skills

Guest interaction
Teamwork
Flexible schedule
Problem solving
Attention to detail
Customer service
Multi-device communication
Independent work
Staying composed
Question resolution

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Minnesota to welcome guests, assist with product needs, and ensure a smooth shopping experience. You will greet guests at the front, help locate items, and handle returns or exchanges while upholding store standards.

You should enjoy helping others, thrive in a busy environment, and be flexible with hours including nights and weekends. Training covers product knowledge, loyalty programs, and safe store operations.

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