Guest Experience Specialist

Target; San Antonio (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with questions, and resolve issues in a fast-paced store environment. You will help guests find items, promote services, and guide them on using the Target App.

This role emphasizes friendly interactions, problem solving, and teamwork to deliver a stellar guest experience. Applicants should enjoy helping others, thrive in a busy setting, and be flexible with schedules including nights, weekends, and holidays.

Qualifications

• Communicating effectively with guests and fellow team members.
• Welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Ability to educate guests and engage around products and services.

Responsibilities

• Greet guests and provide a friendly, efficient shopping experience.
• Help guests locate items and resolve issues to ensure smooth shopping.
• End every guest interaction with a genuine thank you.
• Support teammates and contribute to a positive store environment.
• Explain and promote store services and how to use features in the Target App.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Multitasking

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to welcome guests, assist with questions, and resolve issues in a fast-paced store environment. You will help guests find items, promote services, and guide them on using the Target App.

This role emphasizes friendly interactions, problem solving, and teamwork to deliver a stellar guest experience. Applicants should enjoy helping others, thrive in a busy setting, and be flexible with schedules including nights, weekends, and holidays.