Guest Experience Specialist

Target; Strongsville (OH); On-site; USD 22,000 - 34,000; Full time

Job summary

Target is seeking a Guest Advocate to create an easy, inspiring shopping experience for guests. You will greet guests, assist with product location, and resolve issues while promoting Target services and loyalty programs.

This role requires a friendly, adaptable individual able to work in a fast-paced store environment with flexible hours, including nights and weekends. Training is provided to help you excel in guest service and tech features like the Target App.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to work in a fast-paced, physically active environment.
• Flexible schedule including nights, weekends, holidays.
• Willing to learn and use Target's digital services.

Responsibilities

• Greet guests and provide friendly, helpful assistance.
• Help guests locate products and resolve issues.
• Explain benefits and assist with enrollment in loyalty programs.
• Scan and bag items accurately; support drive-up and pickup services.
• Maintain store cleanliness and stock during shifts.

Skills

Communication

Problem solving

Adaptability

Guest service

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to create an easy, inspiring shopping experience for guests. You will greet guests, assist with product location, and resolve issues while promoting Target services and loyalty programs.

This role requires a friendly, adaptable individual able to work in a fast-paced store environment with flexible hours, including nights and weekends. Training is provided to help you excel in guest service and tech features like the Target App.