Guest Experience Specialist

Target; Buford (GA); On-site; USD 22,000 - 23,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, assist with product finding, and resolve issues while delivering a friendly and efficient shopping experience.

The role emphasizes helping guests with app features, loyalty programs, and promotions, while supporting team members and maintaining store standards. A flexible schedule and strong communication help ensure guest satisfaction daily.

Qualifications

• Customer-focused mindset and ability to engage with guests in a fast-paced environment.
• Strong communication skills and friendliness to build a welcoming experience.
• Collaborative team member who supports peers and store operations.
• Attention to detail to ensure accurate service and transactions.
• Able to think quickly and solve guest questions or issues on the spot.

Responsibilities

• Greet guests and create an easy, inspiring shopping experience.
• Help guests find products and resolve issues to ensure smooth visits.
• Explain and promote Target benefits, apps, and services to guests.
• Scan and bag items accurately while maintaining safety and efficiency.
• Support store operations and colleagues as needed to maintain a positive environment.

Skills

Guest service

Communication

Teamwork

Attention to detail

Problem solving

Job description

Target is seeking a Guest Advocate to welcome guests, assist with product finding, and resolve issues while delivering a friendly and efficient shopping experience.

The role emphasizes helping guests with app features, loyalty programs, and promotions, while supporting team members and maintaining store standards. A flexible schedule and strong communication help ensure guest satisfaction daily.