Guest Experience Specialist

Target; Helena (MT); On-site; USD 21,000 - 29,000; Full time

Job summary

Target is seeking a friendly Guest Advocate to welcome guests, assist with their needs, and guide them to products and services. You will help resolve issues, enroll guests in loyalty programs, and demonstrate app features while maintaining a positive store environment.

The role emphasizes strong communication, adaptability to busy periods, and teamwork with colleagues to ensure smooth operations and guest satisfaction throughout shifts.

Qualifications

• Excellent guest interaction skills with a friendly, solution-oriented approach.
• Ability to adapt to a fast-paced, high-activity environment and varying shifts.
• Strong communication and teamwork to deliver a smooth guest experience.

Responsibilities

• Greet guests and assist with needs, ensuring a welcoming experience.
• Guide guests to products, promotions, and store services with clarity.
• Process transactions efficiently while maintaining accuracy and courtesy.
• Support peers and maintain store cleanliness and safety standards.
• Explain and enroll guests in benefits, loyalty programs, and app features.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Communication

Tools

Handheld scanners

POS systems

Job description

Target is seeking a friendly Guest Advocate to welcome guests, assist with their needs, and guide them to products and services. You will help resolve issues, enroll guests in loyalty programs, and demonstrate app features while maintaining a positive store environment.

The role emphasizes strong communication, adaptability to busy periods, and teamwork with colleagues to ensure smooth operations and guest satisfaction throughout shifts.