Guest Experience Specialist

Target; West Burlington (IA); On-site; USD 21,000 - 25,000; Full time

Job summary

Target is hiring a Guest Advocate to help guests in our stores. You will greet customers, answer questions, locate products, and resolve issues to ensure a friendly, efficient shopping experience.

You will explain and enroll guests in loyalty programs and the Target App, scan and bag items, and support other team members while maintaining safety and store standards.

A flexible schedule, teamwork, and strong communication are valued as you help guests and contribute to a positive shopping journey.

Qualifications

• Experience in guest service and interacting with guests.
• Ability to work in a fast-paced, active environment.
• Willing to work flexible hours including nights and weekends.

Responsibilities

• Greet guests and deliver a friendly experience.
• Assist guests in finding items and resolving issues.
• Explain and enroll guests in Target Loyalty programs and apps.
• Operate checkout and assist with returns per policies.
• Maintain store cleanliness and safe work area.

Skills

Communication

Customer service

Teamwork

Flexibility

Tools

Handheld scanners

POS systems

Job description

Target is hiring a Guest Advocate to help guests in our stores. You will greet customers, answer questions, locate products, and resolve issues to ensure a friendly, efficient shopping experience.

You will explain and enroll guests in loyalty programs and the Target App, scan and bag items, and support other team members while maintaining safety and store standards.

A flexible schedule, teamwork, and strong communication are valued as you help guests and contribute to a positive shopping journey.