Guest Experience Specialist

Global Montello Group Corp; Hopkinton (MA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401k with match

Tuition reimbursement

Career development trainings

Job summary

Global Partners LP in Hopkinton, MA is seeking a Guest Service Associate to deliver top-tier guest experiences while handling store tasks. This role involves greeting guests, operating the POS, stocking products, and supporting management with vendor communications and inventory projects.

The position requires availability for day, night, weekend, and holiday shifts, basic computer use, reliable transportation, and the ability to lift up to 25 lbs.

Qualifications

• Experience in customer service required.
• Ability to handle cash accurately.
• Flexible hours including weekends and holidays.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Operate the point of sale per corporate standards and manage cash, lottery, and tobacco levels.
• Perform store housekeeping duties and keep shelves stocked and in‑stock.
• Communicate guest requests and vendor concerns to management.
• Check in external and internal vendors per guidelines.
• Assist with gas tank inventory and merchandising projects as assigned.

Skills

Customer service

Cash handling

Point of sale

Communication

Basic computer skills

Physical stamina

Tools

POS system

Job description

Global Partners LP in Hopkinton, MA is seeking a Guest Service Associate to deliver top-tier guest experiences while handling store tasks. This role involves greeting guests, operating the POS, stocking products, and supporting management with vendor communications and inventory projects.

The position requires availability for day, night, weekend, and holiday shifts, basic computer use, reliable transportation, and the ability to lift up to 25 lbs.