Guest Experience Specialist

Global Montello Group Corp; Wellesley (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401(k) match

Tuition Reimbursement

Growth and Training Programs

Career development

Job summary

Global Partners LP in Massachusetts is seeking a Guest Service Associate to deliver top-notch guest experiences while handling store-level tasks. You will greet customers, operate the register, and ensure safety and policy compliance, contributing to a welcoming, efficient store environment.

This role supports inventory and merchandising, handling vendor check-ins and occasional lifting up to 25 lbs, with flexible hours including days, nights, weekends, and holidays.

Qualifications

• Experience in delivering high levels of customer service.
• Ability to operate POS systems and handle cash accurately.
• Strong communication and interpersonal skills.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Greet guests and provide an enjoyable shopping experience.
• Follow safety, security, and store policies.
• Operate the POS and manage cash, lottery, and tobacco levels.
• Perform housekeeping and maintain product in-stock conditions.
• Replenish shelves and communicate guest requests to management.
• Check in vendors and support inventory and merchandising tasks.
• Support onboarding and training for new hires.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Job description

Global Partners LP in Massachusetts is seeking a Guest Service Associate to deliver top-notch guest experiences while handling store-level tasks. You will greet customers, operate the register, and ensure safety and policy compliance, contributing to a welcoming, efficient store environment.

This role supports inventory and merchandising, handling vendor check-ins and occasional lifting up to 25 lbs, with flexible hours including days, nights, weekends, and holidays.