Guest Experience Specialist

Target; Aurora (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests in-store with a welcoming, efficient experience and to promote Target services. You will assist with purchases, returns and digital features while maintaining safety and a positive team environment.

The role emphasizes strong communication, the ability to educate guests about products, and staying flexible to meet guest needs during peak times and varied shifts.

Qualifications

• Communicating effectively with guests using positive language.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate handheld scanners and other tech.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience.
• Help guests find what they need and resolve issues.
• End every guest transaction with a sincere thank you.
• Support guest services such as order pick up, Drive-up, and DU Returns.
• Maintain a clean, clutter-free work area.
• Stock supplies during store open hours.
• Demonstrate a culture of safety and compliance.
• Flex schedule and adapt to guest needs.

Skills

Guest interaction

Problem solving

Adaptability

Customer service

Teamwork

Communication

Handheld scanners

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to help guests in-store with a welcoming, efficient experience and to promote Target services. You will assist with purchases, returns and digital features while maintaining safety and a positive team environment.

The role emphasizes strong communication, the ability to educate guests about products, and staying flexible to meet guest needs during peak times and varied shifts.