Guest Experience Specialist

European Wax Center; Elmhurst (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical and supplemental insurance

401(k) with employer match

Paid time off

50% off EWC waxing services

40% off EWC skincare products

Earn STRUT Bucks

Job summary

Ballast Wax in Elmhurst, IL is seeking a Guest Service Associate to be the face of the brand. You will warmly greet guests, educate them on waxing services and products, and manage the front desk with a friendly, guest-first vibe.

This role offers both full-time and part-time hours, with competitive hourly pay starting at $16 plus performance bonuses, medical insurance for full-time, a 401(k) with employer match, PTO, and discounts on services and products.

Qualifications

• Previous experience in guest services or retail.
• Ability to educate guests on services and promotions.
• Comfortable handling phones and reservations.
• Willingness to work evenings and weekends.

Responsibilities

• Greet guests warmly and professionally.
• Educate guests on services and promotions.
• Answer phones and manage reservations.
• Process transactions and maintain lobby area.
• Support opening and closing procedures.

Skills

Customer service

Sales

Communication

POS system

Front desk

Team player

Tools

POS system (software)

Reservation book

Job description

Ballast Wax in Elmhurst, IL is seeking a Guest Service Associate to be the face of the brand. You will warmly greet guests, educate them on waxing services and products, and manage the front desk with a friendly, guest-first vibe.

This role offers both full-time and part-time hours, with competitive hourly pay starting at $16 plus performance bonuses, medical insurance for full-time, a 401(k) with employer match, PTO, and discounts on services and products.