Guest Experience Specialist

LMAF Wax Group; Destin (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive hourly wage + bonuses

Life and AD&D insurance

Health insurance, employer-subsidized

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking a Guest Service Associate to greet guests, manage check-in/check-out, and handle inquiries with a friendly, professional demeanor. You will educate guests on services and products and maintain a welcoming reception area.

This role supports a positive team environment and emphasizes guest satisfaction. Applicants should have a high school diploma or equivalent, strong communication skills, and the ability to multi-task in a busy setting.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with a focus on guest satisfaction.

Responsibilities

• Greet guests with a warm, friendly demeanor on arrival.
• Assist guests with check-in and check-out processes.
• Manage booking appointments and handle inquiries by phone and in person.
• Educate guests on services, products, and promotions.
• Maintain a clean and organized reception area.
• Handle transactions accurately and efficiently.
• Support fellow associates to contribute to a positive team environment.

Skills

Interpersonal communication

Customer service

Multi-tasking

Attention to detail

Flexible hours

Education

High school diploma or equivalent

Tools

Scheduling software

Computer systems

Job description

European Wax Center is seeking a Guest Service Associate to greet guests, manage check-in/check-out, and handle inquiries with a friendly, professional demeanor. You will educate guests on services and products and maintain a welcoming reception area.

This role supports a positive team environment and emphasizes guest satisfaction. Applicants should have a high school diploma or equivalent, strong communication skills, and the ability to multi-task in a busy setting.