Guest Experience Specialist

Extended Stay America; Byram (MS); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Weekly pay

Competitive wages

Great environment

Employee recognition

Vision insurance

401(k)

Employee Assistance Program

Discounts program

Job summary

Extended Stay America in Mississippi is seeking a Guest Services Representative to assist guests, check-in/out, and process payments while upholding company service standards. The role emphasizes friendly interactions, accurate front desk tasks, and maintaining a clean, welcoming lobby.

Strong English communication and basic math are essential; prior front desk or hotel experience is a plus. This position offers weekly pay and benefits including insurance and a 401(k).

Qualifications

• High School Diploma or GED or equivalent experience.

Responsibilities

• Assist guests and respond to requests with follow-through.

Skills

English proficiency

PMS software

Safety knowledge

Routine reports

Basic math

Good judgment

Guest issue resolution

Education

High school diploma or GED

Job description

Extended Stay America in Mississippi is seeking a Guest Services Representative to assist guests, check-in/out, and process payments while upholding company service standards. The role emphasizes friendly interactions, accurate front desk tasks, and maintaining a clean, welcoming lobby.

Strong English communication and basic math are essential; prior front desk or hotel experience is a plus. This position offers weekly pay and benefits including insurance and a 401(k).