Guest Experience Specialist

Friendly Express Inc.; Brunswick (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Friendly Express Inc. is seeking a Customer Service Associate to support daily store operations and ensure an exceptional guest experience.

You will assist customers, process transactions at the register, and contribute to a clean, welcoming environment in a fast-paced team setting. The role emphasizes friendly interactions, accuracy in cash handling, and adherence to store policies while promoting promotions and loyalty programs.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task and stand for long periods.
• Able to lift up to 50 pounds.
• Willingness to work evenings, weekends, and holidays.
• Basic language and math skills.

Responsibilities

• Greet customers warmly and provide fast, friendly service.
• Handle cash transactions and operate the register.
• Follow laws on sale of alcohol, tobacco, etc.
• Ensure clean and stocked store environment.
• Promote promotions and loyalty programs.
• Collaborate with team to maintain safety and standards.
• Report theft or security concerns.

Skills

Customer service

Cash handling

Multi-tasking

Reading comprehension

Education

High school diploma or equivalent

Tools

POS system

Job description

Friendly Express Inc. is seeking a Customer Service Associate to support daily store operations and ensure an exceptional guest experience.

You will assist customers, process transactions at the register, and contribute to a clean, welcoming environment in a fast-paced team setting. The role emphasizes friendly interactions, accuracy in cash handling, and adherence to store policies while promoting promotions and loyalty programs.