Customer Experience Associate – Retail & Food Service

Friendly Express, Inc.; Georgia; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Friendly Express, Inc. is hiring a Customer Service Associate to support store operations, assist with cash register duties, food service, and daily housekeeping while ensuring an exceptional customer experience.

You will help manage tasks that keep the store running smoothly and warmly welcome customers as they enter. The role emphasizes greeting customers, processing purchases, adhering to policies, and maintaining a clean, safe, and welcoming store environment while collaborating with

Qualifications

• Must be at least 18 years of age.
• Ability to multi-task, perform repeated bending, reaching, prolonged standing, and occasionally lift up to 50 pounds.
• Basic language and mathematical skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Willingness to work weekends, nights, and holidays as scheduled.
• Must be able to reliably report to work on time, as scheduled.

Responsibilities

• Smile and greet customers in a friendly manner as they enter the store.
• Operate a cash register adhering to all Company policies and standards and complete transactions.
• Adhere to policies regarding the sale of alcohol, tobacco, lottery and age restricted products.
• Ensure the proper execution of foodservice programs and procedures and maintain quality beverages.
• Follow uniform, appearance, and dress code policies and maintain a clean store environment.
• Communicate with Management regarding customer requests or complaints and report theft or shoplifting.

Job description

Friendly Express, Inc. is hiring a Customer Service Associate to support store operations, assist with cash register duties, food service, and daily housekeeping while ensuring an exceptional customer experience.

You will help manage tasks that keep the store running smoothly and warmly welcome customers as they enter. The role emphasizes greeting customers, processing purchases, adhering to policies, and maintaining a clean, safe, and welcoming store environment while collaborating with