Guest Experience Spa Coordinator

Del Monte Hotel Management LLC; Town of Pittsford (NY); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Hourly pay

Comprehensive benefits

Hotel room discounts

Food & beverage discounts

Professional development

Résumé du poste

DelMonte Hotel Group in New York State seeks a Spa Coordinator to support front desk, reservations and retail activities. You will manage appointments, assist clients in selecting services and ensure smooth guest experiences across spa and hotel outlets.

The role requires strong communication and interpersonal skills, 1–3 months related experience or training, and a high school diploma. Competitive pay and comprehensive benefits accompany professional growth opportunities.

Qualifications

• 1–3 months related experience or training
• High school diploma or GED
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills

Responsabilités

• Serve as primary contact for guest services at Front Desk, Reservation Room and Retail space
• Schedule and confirm spa/salon appointments; assist clients in selecting services
• Check-in and check-out for appointments; greet clients, offer beverages, tours of sanctuary and locker room
• Record all sales transactions and secure accurate payment
• Manage client activity within SpaSoft system
• Promote retail sales of spa products
• Provide information on spa services, hours of operation, product lines and promotions
• Update Engineering on maintenance issues
• Maintain cleanliness of Front Desk, Retail area and surrounding areas

Connaissances

Customer service

Communication

Interpersonal skills

Formation

High School Diploma

Outils

SpaSoft

Description du poste

DelMonte Hotel Group in New York State seeks a Spa Coordinator to support front desk, reservations and retail activities. You will manage appointments, assist clients in selecting services and ensure smooth guest experiences across spa and hotel outlets.

The role requires strong communication and interpersonal skills, 1–3 months related experience or training, and a high school diploma. Competitive pay and comprehensive benefits accompany professional growth opportunities.