Guest Experience: Shuttle Driver & Bell Agent

Trapp Family Lodge; Stowe (VT); On-site; USD 33,000 - 47,000; Full time

Job summary

Trapp Family Lodge in Stowe, Vermont, is seeking a full-time Shuttle Driver / Bell Person to assist guests with luggage, provide information, and transport guests to onsite locations. This year-round role blends driving duties with front desk-style guest services and seasonal tasks.

The ideal candidate will be at least 21, hold a valid driver's license, be physically able to lift up to 50 lbs, and deliver outstanding hospitality while supporting events and guest programs at the lodge.

Qualifications

• Requires 21+ and valid Driver's License.
• Capable of lifting up to 50 lbs.
• Excellent customer service skills.
• Willing to assist guests.

Responsibilities

• Pick up and drop off guests at onsite locations.
• Assist guests with luggage and equipment.
• Maintain lobby presence for prompt guest service.
• Attend to arriving and departing guests with portage, door opening, parking, and information.
• Be aware of events and groups and their needs.
• Deliver baggage for arriving and departing coaches.
• Keep front entrance clean and tidy.
• Complete seasonal tasks (e.g., shoveling balconies, shuttle runs, starting fires).
• Deliver gifts, flowers and amenities.
• Cover switchboard during breaks.

Skills

Customer service

Valid Driver's License

Luggage handling

Shuttle driving

Physical stamina

Job description

Trapp Family Lodge in Stowe, Vermont, is seeking a full-time Shuttle Driver / Bell Person to assist guests with luggage, provide information, and transport guests to onsite locations. This year-round role blends driving duties with front desk-style guest services and seasonal tasks.

The ideal candidate will be at least 21, hold a valid driver's license, be physically able to lift up to 50 lbs, and deliver outstanding hospitality while supporting events and guest programs at the lodge.