Guest Experience Director - Shipboard & Shore Excursions

American Cruise Lines; Bath (ME); Hybrid; USD 73,800 - 110,700; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with match

Travel, room and board coverage

Job summary

A leading cruise line in the USA is seeking a dedicated Cruise & Excursions Director for their shipboard team. This full-time role involves engaging guests through activities and managing shore excursions. A Bachelor’s degree in hospitality or tourism is preferred, along with excellent public speaking and time management skills. The ideal candidate will thrive in a demanding environment and collaborate well with both guests and crew. The position offers a competitive daily rate and benefits including health insurance and a 401(k) plan.

Qualifications

• Ability to engage guests throughout each cruise.
• Capacity to perform essential job functions with or without accommodation.
• Strong knowledge of U.S. Geography preferred.

Responsibilities

• Schedule and execute entertainment and activity programs.
• Socialize with guests and coordinate with vendors.
• Prepare and present daily announcements to guests.

Skills

Public speaking skills

Time management

Problem-solving

Presentation skills

Critical thinking

Enthusiasm and confidence

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Audio/visual equipment

Job description

A leading cruise line in the USA is seeking a dedicated Cruise & Excursions Director for their shipboard team. This full-time role involves engaging guests through activities and managing shore excursions. A Bachelor’s degree in hospitality or tourism is preferred, along with excellent public speaking and time management skills. The ideal candidate will thrive in a demanding environment and collaborate well with both guests and crew. The position offers a competitive daily rate and benefits including health insurance and a 401(k) plan.