Guest Experience Director - Shipboard & Shore Excursions

American Cruise Lines; Palatka (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Travel, room and board expenses covered

Job summary

A leading cruise line seeks a Cruise & Excursions Director for its shipboard team. This hybrid role involves engaging with guests both on board and during shore excursions, creating a lively atmosphere. Candidates should possess a Bachelor’s degree in hospitality or tourism, strong public speaking, and critical thinking skills. The position requires working 7 days a week during onboard periods and managing both guests and shore excursions. Competitive daily rate and benefits included.

Qualifications

• Energetic and creative person with polished presentation skills.
• Ability to perform essential functions of the job with or without accommodation.
• Strong critical thinking skills.

Responsibilities

• Coordinate and execute engaging entertainment and activity programs.
• Engage guests on board and ashore through various activities.
• Manage all shore excursions and transfer operations.

Skills

Strong public speaking skills

Excellent time management

Creative thinking

Customer engagement

Basic knowledge of audio/visual equipment

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A leading cruise line seeks a Cruise & Excursions Director for its shipboard team. This hybrid role involves engaging with guests both on board and during shore excursions, creating a lively atmosphere. Candidates should possess a Bachelor’s degree in hospitality or tourism, strong public speaking, and critical thinking skills. The position requires working 7 days a week during onboard periods and managing both guests and shore excursions. Competitive daily rate and benefits included.