Guest-Experience Shift Leader & Team Coach

Dunkin' | May Brands; Kingston (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth withinthe

Job summary

Dunkin in Kingston, PA is seeking a Shift Leader to coach Crew Members during each shift, ensure operational Brand standards, and deliver a great and friendly guest experience.

You will set goals, provide job assignments, and motivate others, celebrating successes and delivering timely feedback to help the team grow. This role offers a supportive, team-oriented environment with competitive wages and opportunities for advancement within the company.

Qualifications

• Experience coaching or supervising a team is preferred.
• Ability to deliver excellent guest experiences.

Responsibilities

• The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.

Skills

Coaching

Team leadership

Guest experience

Job description

Dunkin in Kingston, PA is seeking a Shift Leader to coach Crew Members during each shift, ensure operational Brand standards, and deliver a great and friendly guest experience.

You will set goals, provide job assignments, and motivate others, celebrating successes and delivering timely feedback to help the team grow. This role offers a supportive, team-oriented environment with competitive wages and opportunities for advancement within the company.