Guest Experience Shift Leader | Coach & Drive Results

Workstream; Silver Spring (MD); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Workstream is hiring a Shift Leader for a Dunkin' location in Silver Spring, MD. The role focuses on coaching Crew Members, executing Brand standards, and delivering a friendly guest experience.

You will set goals, assign tasks, and motivate the team, providing timely feedback to improve performance and guest satisfaction. A background in restaurant or retail supervision is preferred.

Formación

• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• At least 18 years of age (where applicable).
• High School diploma or equivalent, preferred.

Responsabilidades

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.

Conocimientos

Supervisory experience

Restaurant experience

Math skills

Writing skills

Basic computer skills

Educación

High school diploma or equivalent

Descripción del empleo

Workstream is hiring a Shift Leader for a Dunkin' location in Silver Spring, MD. The role focuses on coaching Crew Members, executing Brand standards, and delivering a friendly guest experience.

You will set goals, assign tasks, and motivate the team, providing timely feedback to improve performance and guest satisfaction. A background in restaurant or retail supervision is preferred.