Guest Experience Shift Lead - Flexible Schedule & Weekly Pay

Pilot-Company-3; North East (MD); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and maintaining a clean, efficient facility. You will assist managers, handle daily tasks, and ensure smooth operations across shifts.

The role requires familiarity with retail environments, strong teamwork, and the ability to work nights, days, weekends, and holidays. A background check is required, with competitive pay rates and benefits available.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs and maintain service standards.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Retail operations

Calculator

Computer

Flexible schedule

Background check

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering excellent customer service and maintaining a clean, efficient facility. You will assist managers, handle daily tasks, and ensure smooth operations across shifts.

The role requires familiarity with retail environments, strong teamwork, and the ability to work nights, days, weekends, and holidays. A background check is required, with competitive pay rates and benefits available.