Guest Experience Lead — Flexible Schedule & Weekly Pay

Pilot Flying J; Waddy (KY); On-site; USD 19,286 - 28,929; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store staff and oversee day-to-day operations at our location. The role emphasizes delivering strong customer service and running store processes smoothly in a fast-paced environment.

The ideal candidate will be self-motivated, able to work as part of a team, and ready to assist managers with various tasks while maintaining PFJ's commitment to quality and service.

Qualifications

• Experience in retail operations or related field.
• Excellent customer service skills and ability to foster a customer-focused culture.
• Proficiency with a calculator and computer.
• Ability to work with team members, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and store operations.
• Provide excellent customer service to customers.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Demonstrate knowledge of PFJ store operations and standards.

Skills

Retail operations

Customer service

Basic computer literacy

Team collaboration

Flexible scheduling

Background check

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store staff and oversee day-to-day operations at our location. The role emphasizes delivering strong customer service and running store processes smoothly in a fast-paced environment.

The ideal candidate will be self-motivated, able to work as part of a team, and ready to assist managers with various tasks while maintaining PFJ's commitment to quality and service.