Guest Experience & Service Associate

Global Montello Group Corp; Town of Clifton Park (NY); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Job summary

Global Partners LP is seeking a Guest Service Associate to enhance the guest experience and support store operations. You will greet guests, operate the register, maintain cleanliness, stock shelves, and assist with vendor coordination across the store.

The role requires friendly customer service, adherence to safety policies, and the ability to work flexible hours including evenings, weekends, and holidays. Training and onboarding support are provided as part of the onboarding process.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends, and/or holidays.
• Ability to perform basic computer functions.
• Must have reliable transportation.
• Ability to work in intermittent temperatures (outside, cooler, etc.).
• Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs.
• Ability to freely access all areas of the store including selling floor, stock area and register area.
• Ability to count, read and write accurately to complete required paperwork.
• Support GSA new hire employee onboarding and training.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conduct gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.
• Minors may ONLY use OSHA approved knives.

Job description

Global Partners LP is seeking a Guest Service Associate to enhance the guest experience and support store operations. You will greet guests, operate the register, maintain cleanliness, stock shelves, and assist with vendor coordination across the store.

The role requires friendly customer service, adherence to safety policies, and the ability to work flexible hours including evenings, weekends, and holidays. Training and onboarding support are provided as part of the onboarding process.