Guest Experience & Service Assistant - Flexible Hours

Cooper's Hawk Winery; Jacksonville (FL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Dining discount

Wine discount

Medical benefits

401k with match

Paid time off

Early pay access

Wellness support

Career growth

Education programs

Job summary

Cooper's Hawk Winery in Jacksonville, FL is seeking Service Assistants to keep the dining room running smoothly and create memorable moments for guests. You will support the team with seamless service, stay prepared with checklists, restock, greet guests, and help with food running and carryout as needed.

This role rewards energy, teamwork, and a guest-focused attitude, with opportunities and benefits described in the posting.

Qualifications

• Must be at least 18 years old.
• Energetic and positive with a hospitality mindset.
• Ability to multitask in a fast-paced environment.
• Able to lift up to 40 pounds and stand for extended periods.
• Open availability including weekends and holidays.
• Team-oriented with clear communication skills.
• Ability to read, write and understand English.

Responsibilities

• Keep the dining room and work areas clean, organized, and guest-ready.
• Restock and reset tables quickly to welcome guests without delay.
• Communicate with servers, food runners and managers to keep service flowing.
• Assist with food running and carryout orders as needed to support the team.
• Greet guests warmly and provide helpful information about food, wine, and facilities.
• Go beyond the expected to create memorable moments and maintain a polished dining experience.

Skills

Customer service

Multitasking

English literacy

Team collaboration

Physical stamina

Job description

Cooper's Hawk Winery in Jacksonville, FL is seeking Service Assistants to keep the dining room running smoothly and create memorable moments for guests. You will support the team with seamless service, stay prepared with checklists, restock, greet guests, and help with food running and carryout as needed.

This role rewards energy, teamwork, and a guest-focused attitude, with opportunities and benefits described in the posting.