Guest Experience Host - Flexible Hours & Perks

Cooper's Hawk Winery; Jacksonville (FL); On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Flexible Schedules

Paid Time Off

Employee Discounts

Wine Education

Career Growth

Referral Bonuses

Job summary

Cooper's Hawk Winery in Jacksonville, FL is seeking a friendly host to welcome guests, manage seating flow, and support a seamless dining experience. You’ll greet guests, assist with reservations, and maintain a polished appearance in a fast-paced environment.

The role emphasizes hospitality, clear communication, and teamwork, with weekends and holidays required. Enjoy comprehensive benefits and opportunities for growth within the restaurant group.

Qualifications

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest calls with professionalism and hospitality.
• Maintain a professional image and adhere to appearance guidelines.
• Read, write, and understand English to communicate clearly.

Responsibilities

• Greet guests with energy and enthusiasm from the very first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image at all times by adhering to appearance guidelines.
• Keep track of table flow and dining room pacing to ensure guest satisfaction.
• Adjust seating plans to avoid bottlenecks and manage special seating requests.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

Cooper's Hawk Winery in Jacksonville, FL is seeking a friendly host to welcome guests, manage seating flow, and support a seamless dining experience. You’ll greet guests, assist with reservations, and maintain a polished appearance in a fast-paced environment.

The role emphasizes hospitality, clear communication, and teamwork, with weekends and holidays required. Enjoy comprehensive benefits and opportunities for growth within the restaurant group.