Guest Experience Assistant — Flexible Hours & Perks

Cooper's Hawk Winery; Kentwood (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dining discount

Wine discount

Monthly tastings

401k match

Paid time off

Early pay

Wellness support

Wine education

Career growth

Referral bonuses

Job summary

Cooper’s Hawk Winery is seeking Service Assistants to help keep the dining room running smoothly and create memorable moments for guests. You will support the team with a polished service, restock and reset tables, and maintain a welcoming, guest-ready space.

Ideal candidates are at least 18 years old, energetic, and able to multitask in a fast-paced environment. Weekend and holiday availability, plus a collaborative team mindset, are essential to thrive in this role.

Qualifications

• Energy and positivity with a love for hospitality.
• Ability to multitask in a fast-paced environment.
• Read, write and understand English.

Responsibilities

• Keep the dining room and work areas clean, organized, and guest-ready.
• Assist with stocking, resetting tables, and maintaining service flow.
• Communicate with servers and managers to ensure seamless service.
• Help with food running and carryout orders as needed.
• Greet guests warmly and contribute to a welcoming atmosphere.

Skills

Hospitality mindset

Multitasking

English literacy

Physical stamina

Weekend availability

Job description

Cooper’s Hawk Winery is seeking Service Assistants to help keep the dining room running smoothly and create memorable moments for guests. You will support the team with a polished service, restock and reset tables, and maintain a welcoming, guest-ready space.

Ideal candidates are at least 18 years old, energetic, and able to multitask in a fast-paced environment. Weekend and holiday availability, plus a collaborative team mindset, are essential to thrive in this role.