Guest-Centric Server & Wine Service – Flexible Schedule

Kimpton Hotels & Restaurants; Nashville (TN); On-site; USD 8,200 - 12,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Kimpton Hotels & Restaurants is seeking hospitality-minded team members to deliver outstanding guest service in a boutique hotel setting. You will greet guests, take orders, and deliver meals with knowledge of the menu and wine pairings.

We emphasize personal, memorable experiences, teamwork, and the ability to adapt to a dynamic environment. This role supports guests with a friendly, professional presence and a commitment to hospitality excellence.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
• Perform sidework.
• Open bottled wine for guests (wine service).
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.

Skills

Customer service

Communication

Multitasking

Food handling

Alcohol awareness

Flexibility

Tools

POS system

Job description

Kimpton Hotels & Restaurants is seeking hospitality-minded team members to deliver outstanding guest service in a boutique hotel setting. You will greet guests, take orders, and deliver meals with knowledge of the menu and wine pairings.

We emphasize personal, memorable experiences, teamwork, and the ability to adapt to a dynamic environment. This role supports guests with a friendly, professional presence and a commitment to hospitality excellence.