Guest Experience Server | Upsell & Service Expert

Bass Pro Shops; United States; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Server at Big Cedar Lodge to provide courteous and efficient dining service at an assigned station. You will learn menus, communicate offerings, and use suggestive selling to enhance guest experience in a lively resort setting.

The role involves taking and entering orders, monitoring kitchen progress, transporting meals to guests, handling payments, and supporting daily station duties. A positive team player with strong service orientation is ideal.

Qualifications

• High school diploma or GED preferred.
• Experience in consumer service or hospitality.
• Ability to memorize menu items and communicate offerings.

Responsibilities

• Provide courteous dining service at assigned station.
• Utilize suggestive selling to promote menu items.
• Record and enter orders into POS; monitor order status.
• Safely transport orders from kitchen to guest.
• Handle guest payments and tipping procedures.
• Assist with daily cleaning and station setup/breakdown.
• All other duties as assigned.

Skills

Guest service excellence

Menu knowledge

Cash handling

Team player

Communication

Education

High school diploma/GED preferred

Tools

POS system

Order entry

Job description

Bass Pro Shops is seeking a Server at Big Cedar Lodge to provide courteous and efficient dining service at an assigned station. You will learn menus, communicate offerings, and use suggestive selling to enhance guest experience in a lively resort setting.

The role involves taking and entering orders, monitoring kitchen progress, transporting meals to guests, handling payments, and supporting daily station duties. A positive team player with strong service orientation is ideal.