Guest Experience Server - On-Site Dining

HRI Hospitality; Salt Lake City (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

HRI Hospitality in Salt Lake City is seeking a capable Food Server to deliver friendly, accurate service to guests in our on-site dining venues. You will greet guests, present menus, take orders, serve food and beverages, and ensure timely, correct delivery while upholding brand standards.

Ideal candidates have at least six months of server experience, are comfortable with POS systems, work well in a team, and can manage busy periods with energy and attention to detail.

Qualifications

• Minimum 18 years of age.
• US work authorization required.
• Minimum 6 months previous experience as a food server in a similar setting.
• Working knowledge of a POS system.
• Previous hotel/resort experience (preferred).
• Must meet grooming standards.
• Able to work as part of a team.
• Able to work with little supervision.
• Able to lift and carry up to 25 pounds.
• Willingness to work varied shifts, including weekends and holidays.
• Able to communicate in English, in both written and verbal forms.

Responsibilities

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Greet all guests with enthusiasm and friendliness.
• Serve food and beverages in an appropriate manner consistent with company standards.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Provide the highest level of service in accordance with Hotel Brand standards.
• Identify food orders when ready and deliver items to tables in a timely manner.
• Communicate with other food and beverage employees to ensure guest satisfaction.
• Maintain full knowledge of menus, recipes, and other pertinent information.
• Constantly increase knowledge of food, beverages, and other hotel products and services.
• Complete side work after each shift.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepare work areas for opening, mid-shift, and/or closing in accordance with hotel standards.
• Ensure that guests a have a positive and memorable experience.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within time-frame allotted.
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.

Skills

Customer service

English communication

Teamwork

Multitasking

Professional demeanor

Tools

POS system

Job description

HRI Hospitality in Salt Lake City is seeking a capable Food Server to deliver friendly, accurate service to guests in our on-site dining venues. You will greet guests, present menus, take orders, serve food and beverages, and ensure timely, correct delivery while upholding brand standards.

Ideal candidates have at least six months of server experience, are comfortable with POS systems, work well in a team, and can manage busy periods with energy and attention to detail.