Restaurant Server

DoubleTree Salt Lake; Salt Lake City (UT); On-site; USD 16,531 - 22,041; Full time

Job summary

DoubleTree Salt Lake City is seeking a friendly food server to provide outstanding service to our guests in a professional manner. You will greet guests, take orders, serve food and beverages, and ensure a memorable dining experience in alignment with hotel standards.

Ideal candidates have 6 months of experience in food service, strong English communication, and the ability to work varied shifts including mornings, evenings, weekends and holidays.

Qualifications

• Minimum 18 years of age.
• US work authorization required.
• Minimum 6 months experience as food server in a similar setting.
• Working knowledge of a POS system.
• Must be able to work with little or no supervision.
• Able to work varied shifts, including weekends and holidays.
• Able to communicate in English, written and verbal.

Responsibilities

• Greet guests with enthusiasm and friendliness.
• Serve food and beverages in accordance with standards.
• Answer questions about food, beverages, and facilities.
• Deliver items to tables in a timely manner.
• Maintain knowledge of menus, recipes and hotel products.
• Ensure guest safety and sanitation best practices.
• Attend mandatory department and hotel meetings.
• Work the hours 6am-2pm and 4pm-12am, including some weekends.

Skills

Customer service

POS knowledge

Teamwork

English communication

High energy

Tools

POS system

Job description

241 rooms | 6,000 sq. ft. meeting/event space Amenities: pet-friendly, indoor pool, on-site dining, warm chocolate chip cookies upon arrival, fitness center, EV charging. Located near downtown Salt Lake City, this property provides convenient access to top attractions, including Rice-Eccles Stadium, City Creek Center, Temple Square, and the Salt Palace Convention Center. With Salt Lake City International Airport just 10 minutes away, it offers an engaging environment for hospitality professionals serving both business and leisure travelers.

JOB SUMMARY

Provide outstanding food and beverage service to our guests in a professional, friendly and courteous manner.

JOB DUTIES

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Greet all guests with enthusiasm and friendliness.
• Serve food and beverages in an appropriate manner consistent with company standards.
• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Provide the highest level of service in accordance with Hotel Brand standards.
• Identify food orders when ready and deliver items to tables in a timely manner.
• Communicate with other food and beverage employees to ensure guest satisfaction.
• Maintain full knowledge of menus, recipes, and other pertinent information.
• Constantly increase knowledge of food, beverages, and other hotel products and services.
• Complete side work after each shift.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepare work areas for opening, mid-shift, and/or closing in accordance with hotel standards.
• Ensure that guests have a positive and memorable experience.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within time-frame allotted.
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of greening the hospitality industry.
• Must be available to work between the hours of 6am-2pm and 4pm-12am, including some weekends & holidays.
• Must be flexible, schedule subject to change based on business levels.

MINIMUM REQUIREMENTS

• Minimum 18 years of age
• US work authorization required
• Minimum 6 months previous experience as a food server in a similiar setting
• Working knowledge of a POS system
• Previous hotel/resort experience (preferred)
• Must meet grooming standards
• Able to work as part of a team
• Able to work with little or no supervision
• Able to prioritize, organize and follow-up
• Strong attention to detail and able to make concise decisions
• Able to effectively communicate in English, in both written and verbal forms
• Able to demonstrate high energy, and strong enthusiasm for customer service
• Able to work on your feet for extended periods of time
• Able to lift and carry up to 25 pounds
• Willingness to work varied shifts, including weekends and holidays

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.