Guest Experience Server - Full-Time, Waikiki

Hard Rock International; Honolulu, Northern (HI, KY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hard Rock Cafe Honolulu is looking for a friendly Server to welcome guests and guide them through a memorable dining experience in Waikiki.

You will take orders, run food, process payments at the POS, check IDs for alcohol service, and upsell menu favorites while keeping your station clean and well stocked.

This full-time role offers a team-focused environment, growth opportunities, and benefits as part of Hard Rock's hospitality team in an iconic brand setting.

Qualifications

• Experience in hospitality or food service preferred.
• Ability to take accurate orders and process payments.
• Knowledge of alcohol service and ID verification required.
• Maintains a clean, organized work station throughout shifts.

Responsibilities

• Take guests' orders and relay to kitchen accurately.
• Run food and deliver to tables in a timely manner.
• Handle cash and payments using the POS system.
• Demonstrate product knowledge and upsell specialties.
• Check IDs and enforce age restrictions for alcohol.
• Maintain station cleanliness and assist with opening/closing duties.

Skills

Customer service

Cash handling

POS proficiency

Alcohol service

Upselling

Communication

Tools

POS system

Job description

Hard Rock Cafe Honolulu is looking for a friendly Server to welcome guests and guide them through a memorable dining experience in Waikiki.

You will take orders, run food, process payments at the POS, check IDs for alcohol service, and upsell menu favorites while keeping your station clean and well stocked.

This full-time role offers a team-focused environment, growth opportunities, and benefits as part of Hard Rock's hospitality team in an iconic brand setting.