Guest Experience Server

Big City Diner | Oahu, HI; Kailua (HI); On-site; USD 21,000 - 34,000; Full time

Job summary

Big City Diner | Oahu, HI is seeking a friendly, attentive Server to deliver exceptional guest experiences. You will use your knowledge of food and beverage menus to take orders, answer questions, and make recommendations, while delivering meals and ensuring guests' needs are met.

Responsibilities include engaging with guests professionally, accurately processing transactions at the POS, checking IDs for legal drinking age, handling opening and closing side work, and following alcohol awareness

Qualifications

• Exceptional customer service and guest interaction.
• Knowledge of food and beverage menus to answer questions and make suggestions.
• Ability to process transactions accurately through the POS system.

Responsibilities

• Create a lasting first and last impression.
• Engages with guests in a friendly and professional manner.
• Check identification of guests to verify they are of legal drinking age.
• Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.

Job description

Big City Diner | Oahu, HI is seeking a friendly, attentive Server to deliver exceptional guest experiences. You will use your knowledge of food and beverage menus to take orders, answer questions, and make recommendations, while delivering meals and ensuring guests' needs are met.

Responsibilities include engaging with guests professionally, accurately processing transactions at the POS, checking IDs for legal drinking age, handling opening and closing side work, and following alcohol awareness