Outlet Server - HRC Waikiki

Hard Rock International; Honolulu, Northern (HI, KY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hard Rock Cafe Honolulu is looking for a friendly Server to welcome guests and guide them through a memorable dining experience in Waikiki.

You will take orders, run food, process payments at the POS, check IDs for alcohol service, and upsell menu favorites while keeping your station clean and well stocked.

This full-time role offers a team-focused environment, growth opportunities, and benefits as part of Hard Rock's hospitality team in an iconic brand setting.

Qualifications

• Experience in hospitality or food service preferred.
• Ability to take accurate orders and process payments.
• Knowledge of alcohol service and ID verification required.
• Maintains a clean, organized work station throughout shifts.

Responsibilities

• Take guests' orders and relay to kitchen accurately.
• Run food and deliver to tables in a timely manner.
• Handle cash and payments using the POS system.
• Demonstrate product knowledge and upsell specialties.
• Check IDs and enforce age restrictions for alcohol.
• Maintain station cleanliness and assist with opening/closing duties.

Skills

Customer service

Cash handling

POS proficiency

Alcohol service

Upselling

Communication

Tools

POS system

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] Server - HRC Waikiki page is loaded## Outlet Server - HRC Waikikilocations: Hard Rock Cafe Honolulutime type: Full timeposted on: Posted Yesterdayjob requisition id: R15480Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests' orders.* Running food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checks I.D.s - for guests who appear to be under 30 years old.* Demonstrating responsible alcohol service.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Answering questions - accurately and politely.* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.* Maintaining a clean & organized station - including pre-bussing & table maintenance.* Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.* Demonstrating knowledge of all table/station numbers.* Directing guests to areas & restrooms.* Creating memorable experiences.* Entertaining guests to create \"Raving Fans.\"This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.