Guest Experience Server | Food & Beverage Pro

Driftwood Hospitality Management

Rockwall (TX)

On-site

USD 26,000 - 42,000

Full time

40 hours ago
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Benefits offered by this job

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a friendly server to provide food and beverage service with orders taken accurately and delivered promptly. You will greet guests, explain specials, and ensure guest satisfaction in a fast-paced hotel dining environment.

The role requires knowledge of liquor regulations, food safety, and a polite, professional manner. Shift flexibility is common in this 24/7 operation; must maintain cleanliness, handle POS, and collaborate with team to deliver

Qualifications

  • Knowledge of state, federal and corporate liquor regulations.
  • Hold a current Food Handler Card.
  • Hold a valid TABC license.
  • Basic knowledge of guest relations and etiquette.
  • Knowledge of table settings and service ware.
  • Basic English comprehension for inquiries.
  • Ability to follow product labeling instructions.
  • Ability to memorize and promote menu items.
  • Ability to operate beverage equipment.

Responsibilities

  • Greet guests in a friendly, courteous manner and explain specials.
  • Check station setup for cleanliness and readiness.
  • Record and repeat guest orders for accuracy.
  • Enter orders into the POS to inform kitchen staff.
  • Deliver orders with beverages and condiments to guests.
  • Ensure compliance with liquor regulations for minors and intoxicated guests.
  • Replenish beverages and upsell desserts or specialty coffees.
  • Assist in clearing and resetting tables and performing side work.
  • Perform cleaning duties and maintain health standards.

Skills

Liquor regulations
Food Handler Card
TABC license
Guest relations
Service etiquette
Table settings
English basics
Product labeling
Menu knowledge
Beverage equipment

Tools

POS system

Job description

Driftwood Hospitality Management is seeking a friendly server to provide food and beverage service with orders taken accurately and delivered promptly. You will greet guests, explain specials, and ensure guest satisfaction in a fast-paced hotel dining environment.

The role requires knowledge of liquor regulations, food safety, and a polite, professional manner. Shift flexibility is common in this 24/7 operation; must maintain cleanliness, handle POS, and collaborate with team to deliver

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