Guest Experience Server — Flexible Schedule & Growth

The Bancroft; Burlington, Northern (MA, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flexible Schedule

Employee dining discount

401k with annual match

Daily family meal

Training and growth opportunities

Employee referral bonuses

Job summary

The Bancroft is seeking a Server to take orders, serve food and beverages, and ensure guests have a memorable dining experience. You will work in a fast-paced, full-service environment with a focus on exceptional guest service and accuracy in cash handling.

Ideal candidates bring at least 1 year of serving experience, strong customer service, and the ability to work evenings, weekends, and holidays. Join our team for a welcoming atmosphere and opportunities to grow within a respected local

Qualifications

• Minimum of 1 year of serving experience in a full-service, high-volume restaurant.
• Excellent customer service skills.
• Ability to work well in a fast-paced environment.
• Ability to stand for long periods, lift 30lbs.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide a warm atmosphere.
• Take orders and relay to kitchen/bar using POS.
• Serve food and drinks promptly and professionally.
• Check on guests to ensure satisfaction.
• Recommend menu items and beverages.
• Handle cash and card transactions accurately.
• Collaborate with staff to ensure smooth operations.

Skills

Customer service

Cash handling

POS experience

Teamwork

Tools

POS system

Job description

The Bancroft is seeking a Server to take orders, serve food and beverages, and ensure guests have a memorable dining experience. You will work in a fast-paced, full-service environment with a focus on exceptional guest service and accuracy in cash handling.

Ideal candidates bring at least 1 year of serving experience, strong customer service, and the ability to work evenings, weekends, and holidays. Join our team for a welcoming atmosphere and opportunities to grow within a respected local