Host

The Bancroft; Burlington, Northern (MA, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedule

Benefits after 6 months

Dining Discount

Daily Meal

401k Match

Assistance Program

Referral Bonus

Growth Opportunities

Job summary

The Bancroft in Burlington, MA is seeking a friendly Restaurant Host/Hostess. You will greet guests warmly, manage reservations, and coordinate seating to ensure a smooth and welcoming dining experience.

The ideal candidate has at least 1 year of service experience in a full-service, high-volume restaurant, excellent communication, and the ability to multitask and stay composed during peak hours.

Qualifications

• Exude a high level of hospitality to guests.
• Ability to work in a stressful, high-volume environment.
• Ability to multitask and take direction.
• Work well as part of a team.
• Strong communication skills.
• Stand for long periods; perform duties on your feet.
• Lift up to 30 lbs and carry a tray.

Responsibilities

• Greet guests warmly as they arrive and manage reservations.
• Seat guests promptly and coordinate seating flow.
• Know menu items and specials to assist guests.
• Monitor dining area to ensure exceptional service.
• Address guest concerns promptly and professionally.
• Collaborate with team for smooth operations.
• Keep front-of-house area clean and organized.
• Perform other duties as assigned by management.

Skills

Hospitality

Stress Tolerance

Multitasking

Teamwork

Communication

Stamina

Lifting (30 lbs)

Job description

Description

The Position:

As a Restaurant Host/Hostess, at The Bancroft you will be responsible for providing a warm and welcoming greeting to guests, managing reservations, and helping to create a pleasant and enjoyable dining experience for all guests. The Host/Hostess will work closely with other members of the restaurant team to ensure that all guests are seated promptly and efficiently, and that they receive exceptional service throughout their meal.

Host/Hostess candidates should have a minimum of 1 year of service experience in a full-service, high-volume restaurant.

Host/Hostess is paid a competitive hourly wage.

Responsibilities:

• Welcome guests to [INSERT LOCATION] with a friendly and warm greeting
• Manage reservations and ensure that all guests are seated promptly and efficiently
• Maintain knowledge of menu items and specials, and make recommendations to guests as needed
• Monitor the dining area and ensure that all guests are receiving exceptional service
• Address any guest concerns or complaints promptly and professionally
• Work with other members of the restaurant team to ensure a smooth and efficient operation
• Maintain a clean and organized front-of-house area
• Perform other duties as assigned by management

Requirements:

• Exude a high level of hospitality to our guests – smile and have fun!
• Ability to work in a stressful and high-volume work environment
• Ability to multitask and take direction
• Work as part of a team
• Strong communication skills
• Be able to work in a standing position for long periods of time
• Be able to lift up to 30 lbs and carry a tray

Here is a snapshot of our amazing benefits!

• Flexible Schedule
• We care about work life balance and development of our staff though continuous education and professional growth.
• We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
• Employee dining discount – 25% off food for you and a guest.
• Daily family meal.
• 401k* with an annual match.
• Employee Assistance Program.
• Employee Referral Bonus - get paid to work with your friends!
• Training and opportunities for growth!

*Employee must meet eligibility requirements to enroll in benefits.

The Webber Restaurant Group is an equal opportunity employer.