Guest Experience Server — Flexible Schedule & Growth

Big Bad Breakfast; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in Durham, NC is seeking a friendly Server to deliver a high-quality dining experience. You will greet guests, take orders, and collaborate with the kitchen and bar to ensure timely service.

The role requires strong communication, the ability to manage multiple tables, and adherence to safety and service standards. Training and advancement opportunities are provided, along with flexible scheduling.

Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing needs with urgency and professionalism.
• Warmly greet guests and engage with them in a positive, approachable manner.
• Handle guest concerns with problem-solving to prioritize satisfaction.
• Provide knowledgeable responses to menu inquiries and ongoing promotions.
• Promote specials and upsell to enhance guest experiences and sales.
• Follow service steps, allergy protocols, and dietary restrictions to ensure safety.
• Operate POS systems and handle payment terminals.
• Follow health and safety regulations and complete required training.

Skills

Efficient guest service

POS proficiency

Multi-tasking under pressure

Strong communication

Job description

Big Bad Breakfast in Durham, NC is seeking a friendly Server to deliver a high-quality dining experience. You will greet guests, take orders, and collaborate with the kitchen and bar to ensure timely service.

The role requires strong communication, the ability to manage multiple tables, and adherence to safety and service standards. Training and advancement opportunities are provided, along with flexible scheduling.