Server Assistant

The Bancroft; Burlington, Northern (MA, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedule

Benefits after 6 months

Dining discount - 25%

Daily family meal

401k with match

Employee Assistance Program

Referral bonus

Growth opportunities

Job summary

The Bancroft in Burlington, MA is seeking a reliable Server Assistant to support our front of house team. You will help set up tables, assist servers with food and beverage service, greet guests, and maintain a clean, organized dining area to ensure a smooth guest experience.

This role offers a flexible schedule, opportunities for growth, employee dining discounts, a 401k plan after eligibility, and a strong team atmosphere.

Qualifications

• Prior relevant experience preferred but not required.
• Ability to work well in a fast-paced, team-oriented environment.
• Excellent customer service, communication, and interpersonal skills.
• Ability to stand for long periods, carry a tray, and lift up to 30lbs.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist servers with table setup, including setting out plates, glasses, and silverware.
• Greet guests and assist with seating as needed.
• Refill water glasses and clear plates throughout the meal.
• Assist servers with delivering food and beverage orders to tables.
• Assist with maintaining a clean and organized dining area, including wiping down tables and chairs, and sweeping floors.
• Maintain knowledge of menu items and specials, and be able to make recommendations to guests.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Job description

Description

The Position:

The Bancroft is seeking a reliable and dedicated Server Assistant to support our front of house team in providing exceptional hospitality and service to our guests. As a Server Assistant, you will be responsible for setting up tables, assisting servers with food and beverage service, and maintaining a clean and organized dining area.

Here is a snapshot of our amazing benefits!

• Flexible Schedule
• We care about work life balance and development of our staff though continuous education and professional growth.
• We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
• Employee dining discount – 25% off food for you and a guest.
• Daily family meal.
• 401k* with an annual match.
• Employee Assistance Program.
• Employee Referral Bonus - get paid to work with your friends!
• Training and opportunities for growth!

Responsibilities:

• Assist servers with table setup, including setting out plates, glasses, and silverware
• Greet guests and assist with seating as needed
• Refill water glasses and clear plates throughout the meal
• Assist servers with delivering food and beverage orders to tables
• Assist with maintaining a clean and organized dining area, including wiping down tables and chairs, and sweeping floors
• Maintain knowledge of menu items and specials, and be able to make recommendations to guests

Requirements:

• Prior relevant experience preferred but not required!
• Ability to work well in a fast-paced, team-oriented environment
• Excellent customer service, communication, and interpersonal skills
• Ability to stand for long periods of time, carry a tray, and lift up to 30lbs
• Flexibility to work evenings, weekends, and holidays

*Employee must meet eligibility requirements to enroll in benefits.

The Webber Restaurant Group is an equal opportunity employer.