Guest Experience Server - Flexible Hours & Team-Driven

Applebee's Neighborhood Grill + Bar; Battle Creek (MI); On-site; USD 24,000 - 38,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Battle Creek, Michigan is seeking a server to greet guests, explain menu items, take orders, and deliver meals with our TEAM system. You will ensure a clean, friendly dining room and handle payments efficiently while anticipating guests' needs to create a memorable experience.

The role requires the ability to work evenings and weekends, lift up to 20 pounds, and be age-appropriate to serve alcohol; flexibility and teamwork are essential in our fast-paced

Qualifications

• Excellent customer service skills and the ability to exceed guests' expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee's TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Job description

Applebee's Neighborhood Grill + Bar in Battle Creek, Michigan is seeking a server to greet guests, explain menu items, take orders, and deliver meals with our TEAM system. You will ensure a clean, friendly dining room and handle payments efficiently while anticipating guests' needs to create a memorable experience.

The role requires the ability to work evenings and weekends, lift up to 20 pounds, and be age-appropriate to serve alcohol; flexibility and teamwork are essential in our fast-paced