Guest-Focused Server & Menu Expert

Applebee's Neighborhood Grill + Bar; Lansing (MI); On-site; USD 22,000 - 36,000; Part time

Job summary

Applebee's Neighborhood Grill + Bar in Lansing, MI is seeking a server to deliver friendly, timely service and guide guests through the menu while working with a team to maintain a clean, welcoming environment.

You will greet guests, take orders, serve meals and beverages, process payments, and help keep the dining area tidy. A flexible schedule including evenings and weekends is required, with physical ability to lift up to 20 pounds.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Excellent customer service

Fast-paced environment

Teamwork

Strong work ethic

Confident demeanor

Flexible schedule

Mobility 4 hrs; lift 20 lbs

Job description

Applebee's Neighborhood Grill + Bar in Lansing, MI is seeking a server to deliver friendly, timely service and guide guests through the menu while working with a team to maintain a clean, welcoming environment.

You will greet guests, take orders, serve meals and beverages, process payments, and help keep the dining area tidy. A flexible schedule including evenings and weekends is required, with physical ability to lift up to 20 pounds.