Guest-Delight Server | Fast-Paced Casual Dining

Applebee's Neighborhood Grill + Bar; Benton Harbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Michigan is seeking a Server who will delight guests by exceeding expectations, taking orders, and delivering food and drinks with courtesy and speed, while upholding Applebee’s service standards and teamwork values. You will greet guests, describe menu items, upsell when appropriate, and ensure a clean, safe dining area in a fast-paced environment.

The role requires a flexible schedule, the ability to lift up to 20 pounds, and being of legal age to serve

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations
• Ability to work efficiently in a fast-paced environment
• Good attitude toward teamwork
• Strong work ethic, with a willingness to take initiative
• Confident, outgoing demeanor
• Flexibility to work a variable schedule, including evenings and weekends
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Fast-paced work

Teamwork

Initiative

Confident demeanor

Flexible schedule

Mobility/physical stamina

Education

Legal age to serve alcohol

Job description

Applebee's Neighborhood Grill + Bar in Michigan is seeking a Server who will delight guests by exceeding expectations, taking orders, and delivering food and drinks with courtesy and speed, while upholding Applebee’s service standards and teamwork values. You will greet guests, describe menu items, upsell when appropriate, and ensure a clean, safe dining area in a fast-paced environment.

The role requires a flexible schedule, the ability to lift up to 20 pounds, and being of legal age to serve