Guest Experience Server - Flexible Hours

Skillets Restaurants; Naples (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Skillets Restaurants is seeking a skilled Server to join our dynamic team. The Server will provide prompt, friendly service, upsell specials, and maintain high guest satisfaction in a fast-paced dining environment.

Key duties include greeting guests, presenting menus, taking orders accurately, collaborating with kitchen staff, keeping dining areas clean, and adhering to health and safety standards. Availability on weekends is preferred.

Qualifications

• Prior experience as a Server or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.
• Strong organizational and multitasking abilities.
• Attention to detail and customer satisfaction.
• Knowledge of food and beverage menus.
• Availability to work flexible hours, including weekends.

Responsibilities

• Greet and seat guests in a friendly and professional manner
• Present menus and provide detailed information on food and beverage choices
• Take and deliver accurate food and drink orders promptly
• Provide exceptional customer service, ensuring guest satisfaction
• Maintain cleanliness and organization of dining areas
• Collaborate with the kitchen staff to ensure smooth operations
• Assist with setting and clearing tables, as needed
• Handle guest inquiries and concerns promptly and professionally
• Upsell menu items and promote specials
• Maintain knowledge of menu items, specials, and beverage offerings
• Adhere to all health and safety regulations and standards

Skills

Communication

Interpersonal skills

Teamwork

Multitasking

Attention to detail

Menu knowledge

Customer service

Guest satisfaction

Job description

Skillets Restaurants is seeking a skilled Server to join our dynamic team. The Server will provide prompt, friendly service, upsell specials, and maintain high guest satisfaction in a fast-paced dining environment.

Key duties include greeting guests, presenting menus, taking orders accurately, collaborating with kitchen staff, keeping dining areas clean, and adhering to health and safety standards. Availability on weekends is preferred.