Guest Experience Server - Fast, Friendly Service & Benefits

DoubleTree Charleston Riverview; South Carolina; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401K

PTO

Job summary

Raines Co. is seeking a friendly Server to deliver fast, attentive service and suggest menu items at a high level. You will take orders, process payments, and ensure guests have a positive experience in a prompt, professional manner.

We offer comprehensive Medical/Dental/Vision benefits, 401K, PTO, and opportunities to advance within the company. Prior hotel/restaurant experience and POS familiarity are required.

Qualifications

• Two years’ experience as server in hotels, restaurants, or related fields.
• Prior experience as server, busser, runner, host(ess) preferred.
• Front of House proficiency.
• Proficient in POS Systems (Aloha, Micros) or similar computer applications.
• Certifications as required by Federal, State, or Local agencies; ServSafe, TIPS preferred or able to obtain.
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table to check satisfaction, refills, and deliver guest check
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping
• Maintains restaurant/station in a clean and presentable manner
• Complies with all health and safety regulations

Skills

Customer service

Upselling

Communication

Team assistance

Education

High school diploma or equivalent

ServSafe or TIPS certification

Tools

POS Systems (Aloha, Micros)

Job description

Raines Co. is seeking a friendly Server to deliver fast, attentive service and suggest menu items at a high level. You will take orders, process payments, and ensure guests have a positive experience in a prompt, professional manner.

We offer comprehensive Medical/Dental/Vision benefits, 401K, PTO, and opportunities to advance within the company. Prior hotel/restaurant experience and POS familiarity are required.