Guest Experience Server | Fast, Friendly Service & Growth

Raines Co

Charleston, Northern (SC, KY)

Hybrid

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Job summary

Raines Co. is hiring a server to deliver fast, friendly service in our Charleston restaurant. You will greet guests, explain specials, and upsell menu items while ensuring accuracy in orders and timely delivery. Experience in hospitality and POS systems is essential for daily front-of-house operations.

We offer medical/dental/vision benefits, a 401K plan, generous PTO, and a culture that rewards teamwork and career growth within the company.

Qualifications

Two years’ experience as server in hotels, restaurants, or related fields
Prior experience as server, busser, runner, host(ess) preferred
Front of House proficiency
Proficient in POS Systems, Aloha, Micros, etc or similar computer applications
Certifications as required by Federal, State, or Local agencies; ServSafe, TIPS preferred or ability to obtain
Minimum High school diploma, GED or equivalent

Responsibilities

Greet guests, explains menu items/specials using concise and descriptive language
Listens and responds to guest’s needs
Suggestively sells menu items to include appetizers, drinks, entrees and desserts
Promptly and accurately relays guest orders to kitchen staff
Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
Returns to the table throughout the guest’s visit to check for satisfaction, refills, and to deliver the check
Assist bartenders or other servers as needed
Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
Maintains restaurant/station in a clean and presentable manner at all times
Complies with all health and safety regulations