Server

DoubleTree Charleston Riverview; South Carolina; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401K

PTO

Job summary

Raines Co. is seeking a friendly Server to deliver fast, attentive service and suggest menu items at a high level. You will take orders, process payments, and ensure guests have a positive experience in a prompt, professional manner.

We offer comprehensive Medical/Dental/Vision benefits, 401K, PTO, and opportunities to advance within the company. Prior hotel/restaurant experience and POS familiarity are required.

Qualifications

• Two years’ experience as server in hotels, restaurants, or related fields.
• Prior experience as server, busser, runner, host(ess) preferred.
• Front of House proficiency.
• Proficient in POS Systems (Aloha, Micros) or similar computer applications.
• Certifications as required by Federal, State, or Local agencies; ServSafe, TIPS preferred or able to obtain.
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table to check satisfaction, refills, and deliver guest check
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping
• Maintains restaurant/station in a clean and presentable manner
• Complies with all health and safety regulations

Skills

Customer service

Upselling

Communication

Team assistance

Education

High school diploma or equivalent

ServSafe or TIPS certification

Tools

POS Systems (Aloha, Micros)

Job description

Raines Co. - Your Future is Now!

Position Summary:

The Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service throughout their meal and collecting payment.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table and deliver guest check when appropriate
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
• Maintains restaurants/station in a clean and presentable manner at all times
• Complies with all health and safety regulations

Experience and Education:

Two years’ experience as server in hotels, restaurants, or related fields

Prior experience as server, busser, runner, host(ess) preferred

Front of House proficiency

Proficient in POS Systems, Aloha, Micros, etc or similar computer applications

Certifications as required by Federal, State, or Local agencies
ServSafe, TIPS Certification preferred or ability to obtain

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.